Last updated on: 3 April 2025

These Terms and Conditions (“Terms”) govern your use of the website located at https://smartsecretary.co (the “Website”), which is owned and operated by TRW LTD trading as Smart Secretary (“we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to them, you must not use this Website.

1. Eligibility and Access

This Website is intended for users aged 18 and over. By using the Website, you confirm that you are at least 18 years old. We do not permit use by individuals under the age of 18.

2. Use of Website

You agree to use the Website in accordance with applicable laws and these Terms. In particular, you agree not to:

• Use the Website for any unlawful purpose

• Attempt to gain unauthorised access to any part of the Website or server

• Submit false or misleading information via the contact form

• Use the Website to advertise or offer to sell goods or services

• Sell or otherwise transfer your interaction or submission to any third party

We reserve the right to restrict or terminate access if we believe these Terms have been violated.

3. Intellectual Property

All content on this Website, including text, graphics, logos, and software, is owned or licensed by TRW LTD T/A Smart Secretary. You may not reproduce, republish, or commercially exploit any content without our prior written permission. Limited personal use is permitted.

4. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by us. We assume no responsibility for the content or privacy practices of any external websites.

5. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage (whether direct or indirect) arising from your use of the Website. This includes loss of data, profits, business interruption or reputation.

Our total liability to you in connection with the Website shall not exceed any amount you have paid to us (if applicable).

6. Dispute Resolution

Any dispute arising from or related to these Terms will be subject to the following procedure:

• Initial attempt at informal negotiation

• If unresolved, binding arbitration will take place in London, United Kingdom

• The language of arbitration shall be English

• The parties agree to mediate for 30 days before proceeding

7. Governing Law

These Terms are governed by the laws of the United Kingdom, specifically those of England and Wales. Any legal proceedings will take place in the courts of London, UK.

8. Changes to These Terms

We may modify these Terms from time to time. If we make significant updates, we will notify users via email or by posting a notice on our Website. Continued use of the Website after such changes constitutes acceptance of the new Terms.

9. Contact Information

If you have any questions about these Terms, please contact:

TRW LTD T/A Smart Secretary
Unit 2, 26 Foxbury Road
Ringwood, Dorset, BH24 2SG
United Kingdom
Email: info@smartsecretary.ai